Cursos / 1º Ciclo / Faculty of Economy and Business Management :: Business Management

GESTÃO DE EQUIPAS, CONFLITO E NEGOCIAÇÃO - 2023/2024

3º curricular year
Semestralidade: 2nd semester
ECTS: 6

Teachers

Leading Teacher: Prof. Doutor Jorge Figueiredo
Assistant Professor: Prof. Doutor Jorge Figueiredo

Class type and School hours

Orientação Tutorial : 1 Horas
Teórico-prática : 2 Horas

Teaching Language

Portuguese

Main Aims/Objectives

The objective of this curricular unit is to provide students with knowledge of the dynamics of
group phenomena associated with teams, conflict and negotiation. Simultaneously,
provide students with models and instruments that allow them to make decisions in
context of team management, conflict and negotiation.
Knowing how to frame the contents.

Specific Aims/Objectives

- to know the nature of the groups
- identify the conditioning factors of team effectiveness
- understand the importance of leadership in a team context
- to know the nature of conflicts and identify strategies for their management
- know the negotiation process and define appropriate strategies

Skills to be acquired

- Know how to manage and lead teams
- Knowing how to manage conflicts
- Be able to develop business processes

Teaching Procedures

An expository and analytical method is applied. After an exposition, themes are discussed
presented and problems are posed to raise collective discussion, the confrontation of points of view.
The methodology based on the case study method is also developed.

Programme

PART 1 Team Management
1. Nature of the groups
1.1. groups and teams
1.2. Types of groups/teams
1.3. Functions of groups
2. Effectiveness: determining factors
2.1. Inputs
2.2. Process
2.3. Outputs
3. Risks and challenges in team management
3.1. process loss
3.2. groupthink
3.3. risk acceptance
3.4. Intergroup dynamics
4. Team leadership
4.1. Contingency approach
4.2. Empowerment
4.3. Core elements for team leadership
5. The meeting as a team management tool
5.1. Advantages, disadvantages and risks of meetings
5.2. Meeting leadership roles
5.3. Preparing and conducting meetings
5.4. From group thinking to fostering creativity
PART II? Conflict and Negotiation
1. The conflict
1.1. Notion and types of conflict
1.2. Conflict as a process
1.3. Background to conflicts
1.4. Conflict management strategies
2. Negotiation
2.1. Basic concepts
2.2. Negotiation preparation
2.3. Negotiation strategies and tacits
2.4. Perception and cognition in business processes
2.5. Mediation and arbitration

Evaluation Type

The evaluation of the curricular unit will be carried out on a continuous basis through:

a) 1 individual work (written presentation)

b) 1 group work (written presentation with oral discussion)

Teaching Resources

1. Lectures by the lecturer and respective presentations in digital format.

2. Bibliography recommended by the teacher.

Sustainability Objectives

Keywords

Group; Team; Leadership; Conducting meetings; Conflict; Negotiation

Main Bibliography

Complementary Bibliography